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Casino loyalty programs have transformed a essential aspect of the gaming industry, intended to recognize players for their loyalty. In 2023, a report by the American Gaming Association disclosed that nearly 70% of casino earnings comes from loyal customers. These programs often consist of tiered rewards, enabling players to earn points based on their gaming engagement, which can be redeemed… Read More »The Evolution of Casino Loyalty Programs

Artificial intelligence (AI) is transforming the casino field by optimizing operations, improving customer interactions, and improving security measures. In 2023, a document by Deloitte emphasized that AI solutions could increase operational effectiveness by up to 30%, enabling casinos to more efficiently manage resources and lower costs. One significant figure in this field is David Schwartz, the previous Vice President of… Read More »The Impact of Artificial Intelligence on Casino Operations